Our Team

Our Team

We Are Vital Strata

Vital Strata’s exceptional team of professionals are all committed to implementing true industry-leading service. Through ongoing professional development programs, our people have the skills to meet your every strata need.
Meet the Vital Strata Team

Brad Louis

 Co-Managing Director / Licensee

I’m an experienced strata professional, with 20 years in the Australian Strata Industry.

Mark Louis

Co- Managing Director

With a background in senior executive level management in the not for profit and corporate

Diane Gosnell

Team Leader, Senior Strata Manager

I come with over 15 years’ experience in strata management where I have vast management experience

Daniel Louis

Senior Strata Manager / Business Development Manager 

I am a knowledgeable and experienced Strata professional with over

Lauren Cannane

Strata Manager

I’m bringing my 10 years of experience in the travel industry into the strata sector with a focus on

Elisa Szittner

Strata Manager

Elisa Szittner is a licensed Strata Manager offering over 18 years of professional experience

Caroline Clack

Compliance Manager

After working in the property investment market for over 10 years I have joint the team.

Penny Breen

Assistant Strata Manager

Penny has over 17 years of invaluable front-line experience in all administrative areas of the strata management

Cassandra Cruz

Administration Assistant

Cass undertakes an administration support service to the staff at Vital Strata.

Meet the Vital Strata Team

Brad Louis

 Co-Managing Director / Licensee

I’m an experienced strata professional, with 20 years in the Australian Strata Industry.

Mark Louis

Co- Managing Director

With a background in senior executive level management in the not for profit and corporate

Diane Gosnell

Team Leader, Senior Strata Manager

I come with over 15 years’ experience in strata management where I have vast management experience

Daniel Louis

Senior Strata Manager / Business Development Manager 

I am a knowledgeable and experienced Strata professional with over

Lauren Cannane

Strata Manager

I’m bringing my 10 years of experience in the travel industry into the strata sector with a focus on

Elisa Szittner

Strata Manager

Elisa Szittner is a licensed Strata Manager offering over 18 years of professional experience

Caroline Clack

Compliance Manager

After working in the property investment market for over 10 years I have joined the team.

Penny Breen

Assistant Strata Manager

Penny has over 17 years of invaluable front-line experience in all administrative areas of the strata management

Cassandra Cruz

Administration Assistant

Cass undertakes an administration support service to the staff at Vital Strata.

Brad Louis

Co-Managing Director / Licensee

I’m an experienced strata professional, with 20 years in the Australian Strata Industry. I’m also a licensed managing agent, holding a Bachelor of Business from the University of Western Sydney, and an active member of Strata Community Australia (SCA).

With a passion for excellence and innovation, I strive to elevate industry standards and set new benchmarks as a reliable and trusted partner in the world of Strata Management.

My consultative leadership style and unparalleled strength in relationship management enable me to truly understand our customers and deliver outstanding service that exceeds expectations.

Mark Louis

Co- Managing Director

With a background in senior executive level management in the not for profit and corporate sectors together with a decade of Strata Management experience, my focus is on working with owners of corporations on governance and strong financial management.

I am a Licensed Strata Manager, a Justice of the Peace, and hold a Bachelor of Applied Science from the University of Canberra. I am passionate about exceptional customer service and building strong relationships with owners. I am committed to working collaboratively with committees to provide personalised and straightforward solutions for clients.

Diane Gosnell

Team Leader, Senior Strata Manager

I come with over 15 years’ of experience in strata management where I have vast management experience in both boutique and large developments, BMCs, and mixed-use dwellings. In addition to strata management, I spent the early part of my career as a property manager on the Northern Beaches where I formed a strong understanding of the Residential Tenancy Act which I feel assists me in my daily interaction with agents today.

I currently have a wide range of properties within my portfolio and ensure all properties under my management are managed at the highest level while also building strong relationships with many of my past and current clients, you will find many of them popping in for a quick chat or cup of tea on a regular basis.

My core responsibilities include; the management of budgets, assisting in the ongoing and regular maintenance schedules, preparing and chairing meetings, and most importantly listening to my clients needs.

Daniel Louis

Senior Strata Manager / Business Development Manager

I am a knowledgeable and experienced Strata professional with over 25 years of service within the Australian Strata Industry.

My focus has always been on achieving the best possible outcome for Owners Corporation when challenged with Strata issues. I pride myself on being a good listener, acting accordingly and efficiently to instructions to achieve the desired result.

Lauren Cannane

Strata Manager

I’m bringing my 10 years of experience in the travel industry into the strata sector with a focus on exceptional customer service and attention to detail.

I’m a licensed managing agent managing a portfolio of small to medium-sized properties and committed to providing prompt, reliable, and professional customer service.

Elisa Szittner

Strata Manager

Elisa Szittne is a licensed Strata Manager offering over 18 years of professional experience within the real estate industry. During these years, Elisa has seen major developments and changes within the industry which has assisted her in developing a broad understanding and extensive knowledge across all facets of the real estate industry.

Elisa’s integrity, efficiency, and attention to detail are what have led to continual client satisfaction and impressive performance appraisals.

Her genuine helpful nature, patience, and dedication to providing thorough customer service are all qualities Elisa exhibits, which is consistent with what Vital Strata Management believes is necessary when addressing your property needs. 

Caroline Clack

Compliance Manager

After working in the property investment market for over 10 years I have joint the team at Vital Strata Management as their Compliance Manager. My role is to ensure that all compliance matters and deadlines are met across all of Vital Strata’s portfolio including annual fire safety statements, insurance policies, lift registration and swimming pool compliance.

I ensure that a positive relationship is built between contractors, Vital Strata and owners corporations.

Penny Breen

Assistant Strata Manager

Penny has over 17 years of invaluable front-line experience in all administrative areas of the strata management, company title and community association sectors. Penny has a very friendly and approachable nature and prides herself on her personal customer service approach.

She brings her wealth of both office management and administrative skills to Vital Strata Management ensuring that the Managers under her care are able to provide exceptional service to all of their clients as well as to our owners corporations.

Cassandra Cruz

Administration Assistant

Cass undertakes an administration support service to the staff at Vital Strata. Her role includes indexing all the contractor invoices for speedy payment, updating the strata roll and issuing s184 certificates.